Upcoming Changes to University Login Processes

Computing and Communications Services (CCS) continues to update security measures to further protect the University and user accounts. Changes are scheduled this month for the single sign-on and multi-factor authentication (MFA) processes.

Feb. 21: New Microsoft Single Sign-on Process

Beginning Feb. 21, logging in to your U of G account will look different. Instead of seeing the current U of G single sign-on page, you will be presented with a new Microsoft single sign-on page and process.

What to expect:

  • The login page will have a new look.
  • You will be required to login with your username followed by @uoguelph.ca or @guelphhumber.ca, instead of only your username.
    username@uoguelph.ca or username@guelphhumber.ca
    username
    User.Name@uoguelph.ca or User.Name@guelphhumber.ca
    username@exec.uoguelph.ca or username@pr.uoguelph.ca

For more information, please visit https://ithelp.uoguelph.ca/newsso

April 27 (postponed from Feb. 27): Multi-Factor Authentication – Improved Security for Microsoft Authenticator App Users

As of April 27, when you verify your identity through the Microsoft Authenticator app on your phone as part of the sign-in process, a two-digit code will be displayed on the login screen. Enter that two-digit code in the app to proceed with the login process.

Those who use SMS text, a security token or other tools for MFA will not be impacted by this change.

To learn more about this change, please visit https://ithelp.uoguelph.ca/setting-up-azure-mfa

Need help?

The CCS Help Centre is available for support. For contact information and hours please visit https://ithelp.uoguelph.ca/it-help 

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