Action Required: Central Login Account Password Change Recommended

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An email with the following information will be sent to U of G students, faculty and staff this afternoon.


The U of G Information Security team consistently monitors the University network for cyber threats targeting our environment. As part of this process, we have received credible information related to a potential threat against the University. Based on this threat intelligence, Computing and Communications Services (CCS) is taking proactive steps to protect our systems, users and data. However, we need your help.

Out of an abundance of caution, we are strongly recommending all University of Guelph users change their central login password as soon as possible, regardless of when it was last changed. Organizational account passwords should also be changed. Please be extra vigilant when opening email attachments and using your University credentials.

We also ask that all system and server owners change passwords and review system logs for any suspicious activity and immediately alert the Information Security team at infosec@uoguelph.ca if any anomalies are detected.

How to change your password

To change your password, visit the Change Your Password page on the CCS website.  As a security precaution, a link to this page was not included in the email to students, faculty and staff. Additional information about phishing and choosing a secure password can be found on the Information Security website and as part of the University Password Standard. If you are working remotely from a University of Guelph computer, please connect to VPN prior to changing your password to ensure your password is properly synced.

As a reminder, your University password should never be the same as any other password, and you should use unique passwords for all your online accounts.

If you require assistance changing your password or to report suspicious activity, please contact the CCS Help Centre at 519-824-4120, Ext. 58888 or IThelp@uoguelph.ca.